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This page is designed for advanced technical troubleshooting on Windows Services |
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On January 14, 2020, support for Windows Server 2008 and 2008 R2 will end. That means the end of regular security updates.This means this will no longer receive support by EFM. |
Order Lookup Is reliant on a Message Transformer Windows Service. We are now aware that in some very rare circumstances on Windows Server 2008 R2, when patches/updates are installed often on weekends resulting in the service to no longer be transmitting messages.
Identification
Confirm that the service has been interrupted and that files are no longer
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transmitting.
- Access the file Directory, If files are found, this confirms the failure
- e.g.C:\Users\Steven.Reynolds\Desktop\company\Export
Resolution
The Resolution of this disconnection that occurs as a result of a patch is simply to restart the service
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