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To implement ESN's in your environment you will need to contact your account manager to ensure the additional feature is available within your account configuration. |
To implement an ESN in your environment we require:
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If you require further information about the below information please see ESN - Template Information |
Mandatory:
- List of Accounts the ESN is to be enabled
- List of Carriers you wish to use ESN
- Note ESN is configurable per carrier
Optional:
- Required Logo
- If none is provided, we will use the first appropriate image found online.
- Required Colour Scheme (if Applicable)
- If none is provided, we will use the first appropriate relevant colour found online.
- Contact Email
- If none is provided we will use: enquiries@efmlogistics.com.au
- Tracking Link
- This is provided by default, can be removed if required.
Implementation Timeline:
The most important aspect to ensure quick turn around is providing ALL required Information. However due to high volumes we offer the below estimate on completion.
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If changes to configuration are required after implementation, due to insufficient information, a new request will need to be raised and is subject to the same proposed timelines. |
If support is experiencing unusually high demand you will be notified changes in the expected completion time.
| Details | Est Completion |
|---|---|
| All required information Provided | 1 - 3 Business Days |
| Partial information Provided | 3- 5 Business Days |
| No Information Provided | 5 - 7 Business Days |
Sample Request:
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Hi Account Manager.
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