Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Tip
titleOneFlo & EFM Service Benefits

System Benefits

  • All consignments have the required information to:
    • Record your sales order and connote (can put back into your system)
    • Estimate of cost for your accruals
    • Connote data can be tracked with scan events
    • DIFOTs can be compiled
    • Un-manifested – can still see to rectify quicker – before freight is lost for 1+ weeks
    • Multiple carriers in one source, one process to remember
    • Ease and flexibility of changing carrier mix without installing new applications and learning new processes in warehouse
    • Return and third party consignments

Commercial Benefits

  • Least cost routing, multiple carriers can be loaded and quoted on a consignment level
    • Similar to skids could go with carton express carrier
    • One carrier may zone as metro for faster and cheaper than another
    • Reduce the need for business rules (“e.g. bulk goes with carrier X, carton go with carrier y”)
    • Anomaly opportunity for small freight to travel via air for cheaper price
    • Postcodes on the border – OneFlo compares zoneings
  • Compare transit days to hit deadlines
    • Rather than assuming business rules of how long it takes to get to somewhere, accurate ETA
    • Also choice of cost upgrade for faster delivery without calling for quotes and manual processes
  • Additional fees known
    • DG's
    • Remote zoneWIP
    • MHFManual Handling Fees
  • Consolidation
    • Note: counter-productive with satchel services, efm recommends to turn off for satchels
    • Additional benefit for bulk consignments, will move into a higher weight break for a reduced price
    • If customer orders in the AM and drops an order in the PM, rather than going on 2 separate consignments and paying 2x basic charges the sytem will recognise a consignment already with that carrier and add it as a second item
  • Added benefits of BI reporting (please check with your AM if your account is eligible)
    • DIFOT reporting – drill down to customer, area or service level issues
    • Financial reporting – drill down to unprofitable customers, high volume customers, opportunities for efficiencies
    • Accounting team accrual reporting accurately, timely and self-service
    • View all goods in transit – filter, export etc.
    • View historical invoices and download csv reports

Operational benefits

  • DG compliant – reduce risk of CoR
  • Auto-booking – reduce phone calls/emails to book carriers
    • Can confirm if booking was accepted by carrier, pending or there was an error that stopped it processing
  • Reduce risk of error
    • Benefit to the business, reporting of “redirects” and “re-deliveries” allows the business to update their data list at the source ERP system
    • Can extract and upload address book at any time to ensure accurate records in core ERP system
    • No double entry if integrated via order look up
    • Receiver will reflect what is in your ERP system – reduce risk of miscommunication with customer especially on address (e.g. house number)
  • Reduce data entry through Receiver & Item Lookup
  • Lodge inquiry to CS directly from OneFlo – no need to send a separate email or copy or remember the connote number, it will all flow through to the CS officer
  • PODs available in one source – quick find, reduce steps to send to customers
    • Ability to download
    • Ability to email to any email address
  • Create future bookings through OneFlo, have a record of what you have booked
  • Bulk importing consignments – if a project, roll out, trade-show orders come through you can consign multiple in one go and fill in as many fields as possible, then fill in gaps when you have picked and packed – only enter the remaining 10% rather than doing all one-by-one.
  • Delivery instructions can be saved for a receiver – e.g. go via back entrance , customer needs tailgate vehicle so no need to type every time
    • Also can create a quick list of standard delivery instructions for new receivers – e.g. ATL, Tailgate, Hand unload, Fragile

...