Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
  1. Access OneFlo
    https://portal.oneflo.com.au/

  2. Click: "Forgot Password?"

...

3. Enter Your Username & Email (Associated with the username)

...

(If unsure contact your Account Manager)

...

Info

To reset your password, you need to have access to the email address associated to your account. If you have problems accessing the email address or are using a shared mailbox, please reach out to your team member who manages your account. Otherwise, please reach out to your efm Account Manager.

  1. Access OneFlo

  2. Click Forgot Password?

    Image Added
  3. Enter your username and email address associated to your login. If unsure, contact the owner of the account who has access to the mailbox or reach out to your efm Account Manager.

    Image Added
  4. Open the email from OneFlo and click Recover Password. Follow the prompts to update your password. You will be asked to enter a new password twice.

    Image Added
Note

Password Requirements

  • Minimum 8 characters, no limit to max characters

  • at least 1 Uppercase letter (A-Z)

  • at least 1 lowercase letter (a-z)

  • at least 1 digit (0-9)

  • at least 1 symbol (!, #, $ etc)

Why is this so difficult?

Please read our privacy policy. It is important that the logins are secure and the system is accessed by only individuals authorised to access.