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Problem

Info
Customer cannot print labels automatically

Solution

To troubleshoot this issue, please follow these steps:

  1. Press the Windows button > Search for Services > Navigate through the services to find OneFlo Autoprint service > Check if the service is running.
  2. If the service is not running, try restarting the service by clicking on the options to the left of the services or by right clicking on the service and selecting Start.
  3. Create a test consignment to ensure AutoPrint is working again
Warning

Restarting the AutoPrint service will cause all the attempted print jobs to print out, even if they have been manually printed. Please follow this article: (Insert article about print jobs)

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@2505ec
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ( "autoprint" , "printing" , "OneFlo" , "labels" ) and type = "page" and space = "OIUG"
labelsAutoPrint

Page Properties
hiddentrue
Related issues Image Removed
Child pages (Children Display)
styleh3
Image Added

AutoPrint has stopped working
How to troubleshoot the labels and connotes not printing automatically

Image Added

Labels are not printing correctly
How to fix known label printing issues

Image Added

Can't find the printer in Printer Config
How to make the printer show on the Printer Config page in OneFlo