Problem
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| There is an error next to the booking I have created |
Actions
The bookings errors are sent to our system from the carrier.
Please read the error carefully as it can say what is wrong with the booking.
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| title | For Example: |
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A booking error from TNT
Errors can sometimes occur when creating bookings in OneFlo. Bookings errors are sent from the carrier’s system and the carrier will need to be contacted for most of the known booking errors in OneFlo
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Some booking errors can be fixed in OneFlo.
There are 3 buttons on the booking page
The below errors can be re-transferred by just clicking the
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| title | Other Errors |
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resend button:
Time Out Has Occurred Sending
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Booking
Not Transferred
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The below errors occur when the data is not correct and a new booking will likely need to be created:
477:
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The booking time has passed for all services on the specified collection date.
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20: No pickups can be booked for before 8AM
114: The maximum Height cannot exceed 999cms. Please check your details and try again.
115: The maximum Length cannot exceed 999cms. Please check your details and try again.
116: The maximum Width cannot exceed 999cms. Please check your details and try again.
The below errors require contacting the carrier:
020: Account has not been setup for User
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Other Errors
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Solutions
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