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If your question cannot be answered through the available documentation. Please contact your account manager with:

  • Summary of the issue

  • What are you trying to do? 

  • What are you expecting to happen?

  • What is actually happening?

  • A screen shot of the issue.

e.g.


Hi Account Manager.

I am experiencing an issue Creating Consignments in OneFlo on Google Chrome.

  • I am clicking "Save" on the create consignment screen.

  • I am expecting the service quotation box to appear

  • An Error appears "Please Fill In All Required Fields." However all fields appear to be filled, with no fields highlighted