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Order Lookup requires implementation from the solutions team to enable/customize the app functionality. Please ensure you have reached out to your account manager if you are interested in proceeding.

Before proceeding with the below procedure please ensure you have met the Order Lookup - Technical Requirements


StepCustomer/VendorEFM/OneFlo
1

Evaluate your Integration Preference

Contact your Account Manager/Solutions Consultant on your preference


2

Provide a file output from the ERP/WMS/3PL to EFM that meets the information requirements. 


3

Provide EFM with the path directory that the files will be placed.

  • e.g.C:\Users\My_Name\Documents\Oneflo\Order_lookup\

Prepare a custom translation that is capable of reading the provided file and bringing the data into OneFlo.

Est build/test time

  • File Provided to Specification 
    • < 1 Day
  • File Close to Provided Specification
    • 1 Day
  • Custom File
    • > 1 Week (will require specific scoping)


4

Follow: Order Lookup - Message Transformer Installation

Complete localized testing with the provided output.
5Provide list of users that will require this ability. Configure our the Software to look at the directory provided by the customer in Step 3
6

Confirm integration is now active.

7

Provide 1 week of Hyper-care to support questions and issues the customer may experience.

For any future IT Support beyond Hypercare please follow How to Receive Support



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