OneFlo & EFM Service Benefits
System Benefits
- Any consignments integration or not in OneFlo, EFM gets the data to do the below:
- Record your sales order and connote (can put back into your system)
- Estimate of cost for your accruals
- Connote data can be tracked with scan events
- DIFOTs can be compiled
- Un-manifested – can still see to rectify quicker – before freight is lost for 1+ weeks
- Multiple carriers in one source, one process to remember
- Ease and flexibility of changing carrier mix without installing new applications and learning new processes in warehouse
- Return and third party consignments
Commercial Benefits
- Least cost routing, multiple carriers can be loaded and quoted on a consignment level
- Similar to skids could go with carton express carrier
- One carrier may zone as metro for faster and cheaper than another
- Reduce the need for business rules (“e.g. bulk goes with carrier X, carton go with carrier y”)
- Anomaly opportunity for small freight to travel via air for cheaper price
- Postcodes on the border – OneFlo compares zoneings
- Compare transit days to hit deadlines
- Rather than assuming business rules of how long it takes to get to somewhere, accurate ETA
- Also choice of cost upgrade for faster delivery without calling for quotes and manual processes
- Additional fees known
- DG's
- Remote zone
- WIP MHF
- Consolidation
- Note: counter-productive with satchel services, efm recommends to turn off for satchels
- Additional benefit for bulk consignments, will move into a higher weight break for a reduced price
- If customer orders in the AM and drops an order in the PM, rather than going on 2 separate consignments and paying 2x basic charges the sytem will recognise a consignment already with that carrier and add it as a second item
- Added benefits of BI reporting
- DIFOT reporting – drill down to customer, area or service level issues
- Financial reporting – drill down to unprofitable customers, high volume customers, opportunities for efficiencies
- Accounting team accrual reporting accurately, timely and self-service
- View all goods in transit – filter, export etc.
- View historical invoices, download and in csv
Operational benefits
- DG compliant – reduce risk of CoR
- Auto-booking – reduce phone calls/emails to book carriers
- Can confirm if booking was accepted by carrier, pending or there was an error that stopped it processing
- Reduce risk of error
- Benefit to the business, reporting of “redirects” and “re-deliveries” allows the business to update their data list at the source ERP system
- Can extract and upload address book at any time to ensure accurate records in core ERP system
- No double entry if integrated via order look up
- Receiver will reflect what is in your ERP system – reduce risk of miscommunication with customer especially on address (e.g. house number)
- Reduce data entry through Receiver & Item Lookup
- Lodge inquiry to CS directly from OneFlo – no need to send a separate email or copy or remember the connote number, it will all flow through to the CS officer
- PODs available in one source – quick find, reduce steps to send to customers
- Ability to download
- Ability to email to any email address
- Create future bookings through OneFlo, have a record of what you have booked
- Bulk importing consignments – if a project, roll out, trade-show orders come through you can consign multiple in one go and fill in as many fields as possible, then fill in gaps when you have picked and packed – only enter the remaining 10% rather than doing all one-by-one.
- Delivery instructions can be saved for a receiver – e.g. go via back entrance , customer needs tailgate vehicle so no need to type every time
- Also can create a quick list of standard delivery instructions for new receivers – e.g. ATL, Tailgate, Hand unload, Fragile