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Introduction

Popups are required for the OneFlo website to work seamlessly. Popups are used by OneFlo to display printable Labels, Consignment documentation, and Manifests especially when AutoPrint (for Labels and Connotes) is not configured or unavailable. Popup must be enabled on the browser on which OneFlo will be accessed with.

Google Chrome

 I can't see the labels / consignments I have created
  1. When creating a consignment for the first time in OneFlo, Chrome will attempt to block the pop-ups. You will see the notification below on the upper right hand corner of the window next to the address that says "Pop-ups blocked". It is indicated by this icon:If you don't see the notification, you may have to click on icon to see it.
  2. Click on "Always allow pop-ups from https://portal.oneflo.com.au" then click on Done.
  3. One you have clicked on Done, you may need to access your documents for this time only. To do that, you just need to click on the links and that will bring up the document.
  4. Any consignments created moving forward will popup in a new window (if Autoprint is disabled).

Mozilla Firefox

 I can't see the labels / consignments I have created
  1. When creating a consignment for the first time in OneFlo, Firefox will attempt to block the pop-ups. You will see the notification as a bright yellow bar that says "Firefox prevented this site from opening 2 pop-up windows." You can find this just below the address bar.
  2. Click on Options, then click on Allow pop-ups for portal.oneflo.com.au
  3. This option will add OneFlo as a safe site and will not block pop-ups in the future. It will also automatically show the documents that were blocked.

  4. Any consignments created moving forward will popup in a new window (if Autoprint is disabled).

Microsoft Edge

 I can't see the labels / consignments I have created
  1. When creating a consignment for the first time in OneFlo, Microsoft Edge will attempt to block the pop-ups. You will see the notification as a blue bar at the bottom that says "Microsoft Edge blocked a pop-up from *.oneflo.com.au." You have to be very quick about this since Microsoft gets rid of the notification if you ignored it!
  2. Click on "Always allow"
  3. This option will add OneFlo as a safe site and will not block pop-ups in the future. It will also automatically show the documents that were blocked.

  4. Any consignments created moving forward will popup in a new window (if Autoprint is disabled).

Apple Safari

There is no way to unblock popups for specific websites in this browser. The best course of action is to change the client to Google Chrome of Mozilla Firefox.

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