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If all other efforts have failed then adding a trace to the config file might be necessary

Warning

Don’t leave this running long or it could create a large file

The Message Transformer must have permissions to create files in the folder where the logs are being stored

Open the location of the installation, typically

C:\Program Files (x86)\Flip Group\Message Transmitter

image-20240916-235334.png

Edit the nlog section in the MT.Transformer.WS.exe.config file to look like below, replacing C:/Temp/mt.log with the full path to where the log file should be written.

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <configSections>
    ...
    <section name="nlog" type="NLog.Config.ConfigSectionHandler, NLog" />
  </configSections>
  <nlog>
    <extensions>
      <add assembly="Microsoft.ApplicationInsights.NLogTarget" />
    </extensions>
    <targets>
      <target type="ApplicationInsightsTarget" name="aiTarget" />
      <target name="logfile" type="File" fileName="C:/Temp/mt.log" />
    </targets>
    <rules>
      <logger name="*" minlevel="Trace" writeTo="aiTarget" />
      <logger name="*" minlevel="Trace" writeTo="logfile" />
    </rules>
  </nlog>
</configuration>
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