Purpose of this document

This document will demonstrate how SendIT can integrate with a Customers System by exploring the different options available. The document will also show what work will need to be done from all parties.

In Scope

• Integration of  Customers system into SendIT App

Out of Scope

• Carrier procurement

• Carrier integration

Integration

Benefits of integration

By integrating with SendIT, Customers will gain a more automated system. Users will be able to process an order in their system and export the order data directly into SendIT. This will remove doubling up on data entry points and further reduce instances for potential data errors. Overall it will streamline the manual processes that may currently exist.

Where possible, track and trace will also be enabled, allowing for users to track all freight through the one web portal, however it must be noted that this is only available for carriers that offer this service.

Integration Methods

The following method has been recognised as a possible method for integration given the information and or requirements that have been supplied. This method allows for a single workstation to connect to import data and automatically raise consignments. Where possible the configuration that enables the workstation to achieve this goal will be duplicated onto secondary, ‘back-up’, workstations.
The method below will allow the users to bring up all the receiver information in their system where they can input how the order is packed, including the measurement dimensions, the weight of the shipping items for delivery and any applicable dangerous goods declarations. Once the data has been entered, the customers system will export a csv file. Once exported SendIT will automatically identify a new order to process and create a consignment from the data contained within. The quoting tool will utilised in this setup to ensure that the most cost effective carrier is applied at the time of consigning. Prior to initialising the quoting procedure the SendIT import process will apply carrier selection logic to automatically apply a best fit carrier. In instances where the carrier selection logic is applied the quoting tool is bypassed.
Customers using more than one dispatch machine will need to have a network folder for each of the SendIT Databases to sit. This will allow for the dispatch machines to use the one database. Each dispatch machine must have read and write access to the database.