1. Look at the top right hand side of the window - do you see a box with a red cross next to the star?
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Image Removed3. This may prevent you from opening the consignment paperwork that you have just created. To overcome this you will need to select Today's Consignments from the Consign Menu.
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1. Look just below the address bar - do you see a yellow bar just below it?
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Image Removed 1. Look at the bottom of the window - do you see a yellow or blue bar in the middle?
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Popups are required for the OneFlo website to work seamlessly. Popups are used by OneFlo to display printable Labels, Consignment documentation, and Manifests especially when AutoPrint (for Labels and Connotes) is not configured or unavailable. Popup must be enabled on the browser on which OneFlo will be accessed with.
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| title | I can't see my the labels / consignments I have created |
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- When creating a consignment for the first time in OneFlo, Chrome will attempt to block the pop-ups. You will see the notification below on the upper right hand corner of the window next to the address that says "Pop-ups blocked". It is indicated by this icon:
 Image AddedIf you don't see the notification, you may have to click on icon to see it.
 Image Added - Click on "Always allow pop-ups from https://portal.oneflo.com.au" then click on Done.
 Image Added - One you have clicked on Done, you may need to access your documents for this time only. To do that, you just need to click on the links and that will bring up the document.
 Image Added - Any consignments created moving forward will popup in a new window (if Autoprint is disabled).
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| title | I can't see my the labels / consignments I have created |
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- When creating a consignment for the first time in OneFlo, Firefox will attempt to block the pop-ups. You will see the notification as a bright yellow bar that says "Firefox prevented this site from opening 2 pop-up windows." You can find this just below the address bar.
 Image Added - Click on Options, then click on Allow pop-ups for portal.oneflo.com.au
 Image Added - This option will add OneFlo as a safe site and will not block pop-ups in the future. It will also automatically show the documents that were blocked.
- Any consignments created moving forward will popup in a new window (if Autoprint is disabled).
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| title | I can't see my the labels / consignments I have created |
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- When creating a consignment for the first time in OneFlo, Microsoft Edge will attempt to block the pop-ups. You will see the notification as a blue bar at the bottom that says "Microsoft Edge blocked a pop-up from *.oneflo.com.au." You have to be very quick about this since Microsoft gets rid of the notification if you ignored it!
 Image Added - Click on "Always allow"
 Image Added - This option will add OneFlo as a safe site and will not block pop-ups in the future. It will also automatically show the documents that were blocked.
- Any consignments created moving forward will popup in a new window (if Autoprint is disabled).
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There is no way to unblock popups for specific websites in this browser. The best course of action is to change the client to Google Chrome of Mozilla Firefox.