Error Types/Response

1) Could not get any response

Items to check

Ensure you have confirmed that your end point matches required destination

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• [DEPRECATED] 2) Freight Management SOAP API's

Consult Status

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OneFlo to ensure all services are running

1. http://status.oneflo.com.au/

2) 404 Not Found

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Ensure you have confirmed that your end point matches required destination

...

• [DEPRECATED] 2) Freight Management SOAP API's

Consult Status

...

Oneflo to ensure all services are running

1. http://status.oneflo.com.au/

Solution

After reviewing taking the above steps it is likely that your endpoint does not match one of our 2 suggested destinations

• UAT Endpoint: https://bau-uat-ws.azurewebsites.net/Data/ChainIT/DataService.svc
• Production Endpoint: https://enodo-ws.azurewebsites.net/Data/ChainIT/DataService.svc

500 Internal Server Error

1) Review your Headers

If you have not imported the WSDL into your API/Web Service Call application

1. 2) How to make a Web Service Call

1. Consult Status Oneflow to ensure all services are running
   1. http://status.oneflo.com.au/

Solution

After reviewing taking the above steps it is likely that your endpoint does not match one of our 2 suggested destinations

• UAT Endpoint: https://bau-uat-ws.azurewebsites.net/Data/ChainIT/DataService.svc
• Production Endpoint: https://enodo-ws.azurewebsites.net/Data/ChainIT/DataService.svc

3) 415 Cannot Process the Message

1) Review your Headers

Review your Headers Ensure that you have declared the right content-type:

• Key: content-type 
• Value: text/xml

1. 2) How to make a Web Service Call

1. Consult Status Oneflow to ensure all services are running
   1. http://status.oneflo.com.au/

Solution

After reviewing taking the above steps it is likely that your endpoint does not match one of our 2 suggested destinations

...

4) 500 Internal Server Error

1. 1. Error in your Payload (not meeting the payload validation requirements)
      1. Element String Length
   2. Error in your soapAction/Header that has been declared

5) 200 OK (with no visible action taking place)

1. Only validation performed on contents is to meet the Element requirements 
   1. This means that you will receive false positives (200 OK) in instances where your information meets the validation requirements, but is not found within the system. i.e
      1. <AccountID></AccountID>
         <DistributorID></DistributorID>
         <Expires></Expires>
         <Key></Key>
         <UserID></UserID>

1. All calls that require address information requires a valid Australian address.

   1. Please consult the Australia Post Website to confirm your suburb information if returning a failed response.http://auspost.com.au/postcode/

   2. Or perform Location Validation to confirm the Suburb/Postcode is in our system 2-33) Example Web Service Call (ValidateLocation)

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