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Info

Read more about Order Lookup here - OneFlo Order Lookup


The Order Reference Field is indicative of the Order Lookup Integration being active in your environment.

This is configured on an Account and User Level, As such it is possible for your logged in user to not see the required field.


Info
title

Account Manager Email

Hi Account Manager,

I am unable to use the "Order Lookup" feature  due to the Order Reference Field not appearing.

  • Account Name: "xxxx"

  • Username: "xxxx"


Please ensure this is enabled. 

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