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Problem

There is an error next to the booking I have created

Actions

The bookings errors are sent to our system from the carrier.

  1. Please read the error carefully as it can say what is wrong with the booking.

    For Example:

    A booking error from TNT

    "477: The booking time has passed for all services on the specified collection date."

    TNT Express has different cut off times for bookings for each suburb. Please check the cut off time for the collection suburb at https://www.tntexpress.com.au/interaction/bookcollectioncutoff.aspx

  2. A booking may say Not Transferred, these case be re-transferred by clicking the green cloud with the arrow 

Other Errors

  • Time Out Has Occurred Sending Booking 
  • Not Transferred 
  • 477: The booking time has passed for all services on the specified collection date. 
  • “# ERROR (0): Error while processing B2B Pickup Request. ->” 
  • The Sender Address Postal Location is invalid. 
  • Invalid Charge Account. Charge Account Is Required 
  • 030: Invalid Service Code 
  • 3: CustId should be 6-7 characters long 
  • 111: The total Volume cannot exceed 999.999 cubic metres. Please check your details and try again. 
  • 50: The ServiceType is not valid 
  • 112: The total Weight must be between 0.1 and 99999.9 kgs. Please check your details and try again. 
  • 050: Missing field: Dangerous Goods Packing Group 050: Missing field: Dangerous Goods UN 
  • 114: The maximum Height cannot exceed 999cms. Please check your details and try again. 
  • 115: The maximum Length cannot exceed 999cms. Please check your details and try again. 
  • 116: The maximum Width cannot exceed 999cms. Please check your details and try again. 
  • 18: PickupTime is within 1 hour of PickupLatest 
  • 20: No pickups can be booked for before 8AM 
  • 591: The Receiver/Destination Suburb and Postcode (MOOREBANK/1875) are invalid. Please check your details and try again. 
  • 21: PickupLatest cannot be after 6PM 
  • 8: TotalWeight is required and should be between 1 and 9999 
  • System.ArgumentException: The parameter 'address' cannot be an empty string. Parameter name: address at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding) at ChainIT.Operations.Notifications.EmailPickupRequest.SendRequest()

Solutions




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