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Warning

Order Lookup Postback requires implementation from the solutions team to enable/customize the app functionality. Please ensure you have reached out to your account manager if you are interested in proceeding.

Before proceeding with the below procedure please ensure you have met the Order Lookup Postback - Technical Requirements


StepCustomer/VendorEFM/OneFlo
1

Evaluate your Integration Preference

  • Order Lookup - File Integration
    • Order Lookup - API Web Service Call

    :

    Child pages (Children Display)
    styleh5
    pagePostback - File Information Options
    first3

    Contact your Account Manager/Solutions Consultant on

    your preference

    Selected level


    2

    Provide

    a file output from the ERP/WMS/3PL to EFM that meets the information requirements. Order Lookup - Information Requirements.

    your preferred method of transfer: Postback - Transfer Method



    3

    Prepare a custom translation that is capable of reading

    the provided file and bringing the data into OneFlo.

    Est build/test time

    • File is Provided to Specification 
      • < 1 Day
    • File is Provided close to  Specification
      • 1 Day
    • Custom File
      • > 1 Week (will require specific scoping)
    4

    Install Message Transmitter on a selected server or computer.

    Complete localized testing with the provided output.5Provide list of users that will need to use this feature.. Configure our the Software to look at the directory provided by the customer in Step 36

    Confirm integration is now active.

    7

    your account data within OneFlo and sending it to the provided FTP..

    Est Build & Test Time

    • 1 Integration option required with no adjustments to Information Specification
      • 1 Day

    • Multiple Integration options required with no adjustments to Information Specification
      • 2 Days

    • Custom Files Required, beyond the Information specification 
      • > 1 Week
        NOTE: Will require specific scoping and management approval


    4Confirm Files are now being received as expected


    5

    Provide 1 week of Hyper-care to support questions and issues the customer may experience.

    6Customer works with their internal IT/ERP resource to build/map produced files into their system


    Tip

    For any future IT Support beyond Hypercare please follow How to Receive OneFlo Support