Order Lookup - View Logs in Windows Event Log
- rossc
Use this only if all other troubleshooting methods have not worked.
Open Event Viewer
Click Action → Create Custom View
Under Logged: select a relevant time frame.
To define a relevant time frame, it's a good idea to know if/when the service stopped running last.
If you not sure, select 'Last 7 days'.
Ensure the By Log radio button is selected.
In the Event logs dropdown box, expand Windows Logs and select Application & System.
In the By Source drop down box, select all that are listed below (bearing in mind that some may not be listed at all):
Message Transformer
Service Control Manager
Service Control Manager Perfomance Diagnostics
Click OK.
Change the Name to efm - OneFlo - Order Lookup.
Change the Description to efm - OneFlo - Order Lookup.
Click OK.
Review results
Save All Events in Custom View As
Email this file to your IT Support technician to analyse.
Remember to turn this off when troubleshooting is complete